"Very professional and empathic"

About: Ninewells Hospital / Endoscopy Unit Ninewells Hospital Endoscopy Unit Dundee DD1 9SY

Posted by Popeye41 (as the patient), 2 months ago

Had an anaesthetic pre-assessment done by Shelley: very professional and empathic nurse who took time to question me in detail about my physical and mental health.
Endoscopy staff were all very professional providing every opportunity to have questions answered.

More about:

Do you have a similar story to tell?

Responses

Susan Anderson

Care Opinion Administrator, Patient Experience Team,

NHS Tayside

Submitted on 02/07/2025 at 11:29

Published on Care Opinion at 11:29

Dear Popeye41
Please accept our apologies for the delay in acknowledging your story. Thank you for taking the time to share your positive experience with us and we are delighted to hear that the care and support you received made a difference.
Feedback is very valuable to all areas NHS Tayside as we are committed to delivering compassionate high-quality care. Feedback like yours reinforce the dedication of our staff. I will ensure your kind words will be passed to the teams involved.
Kind regards
Susan Anderson
Care Opinion Administrator
NHS Tayside

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Susan Anderson

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Very professional and empathic

"Very professional and empathic"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k