"I feel quite let down by the system"

I feel quite let down by the system. I acknowledge it is no one that is working in the clinics that are at fault, but I can't help but feel so let down.

The women's hub was created in my opinion to stop women having to lose their babies sitting in A&E within a very clinical cold environment. I rang Craigavon for an appointment when I was experiencing my second miscarriage as Daisy Hill Women's hub doesn't open on a Thursday. I was very distressed bleeding and in quite some pain.

I was given an appointment for a week later. This was very distressing and agonising but I understand with encompass, appointments had been reduced and it is not the fault of the over worked staff coming in and working on the ground every day. The opening times on Daisy Hills Hub gives incorrect information regarding opening times which led to more distress.

After ringing multiple times the next day I could not get through. More distress and ended up in A&E. The compassion of the staff member I spoke to with the phone first service was amazing and I finally felt heard and not dealing with this alone. While in A&E I got quite an abrupt phone back from Daisy Hill Women's hub when explained I was in A&E, they washed their hands of me. I feel if they could have been more sympathetic or compassionate, but appreciate the stress staff are under.

I know the government have pushed the staff to this as they are overworked and underpaid but my experience unfortunately has not been a positive one.

If I could suggest one thing it would be to change the voicemail that is on the Daisy Hill hub to the correct opening times.