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Maternity physiological intervention service

Posted By WeeT1987

"Maternity physiological intervention service"

About: University Hospital Wishaw / Maternity Care

(as a service user),

Firstly I'd like to start by saying this name needs reviewed. Intervention almost seems like I'm doing something wrong that needs intervention. 

However, hesitant as I was to attend, it had taken my 4th baby loss for me to actually be referred therefore I thought I would try it and I love it. Joanna is absolutely amazing, she is caring and compassionate with such an understanding nature. The only downside is the horrible wee poky cupboard that she has to see you in based with Wishaw General.

However grateful i am that it is not on the maternity floor, it is not a very nice setup. It is tiny and there are no windows, it really does just feel like a cupboard. This service is imperative to people trying to survive and navigate their way through life after a loss, it's terrible that it took 4 losses for me to be referred but I know the service is under pressure. 

NHS, cant you actually invest some money in this, I think it's bad enough that when your going through a baby loss your on the same floor as all the people wither pregnant or having babies, please look after us more.

Would be nice to have a dedicated baby loss centre where you have any procedures or tests done and can follow up with counselling and after care. I know it's all money but when you loose a baby and you have to walk into that hospital or that ward, it feels like mental torture.

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Responses

Response from Cheryl Clark, Director of Midwifery, Women's Services, NHS Lanarkshire last month
Cheryl Clark
Director of Midwifery, Women's Services,
NHS Lanarkshire

Submitted on 05/06/2025 at 10:41
Published on Care Opinion at 10:41

Dear WeeT1987,

Thank you for taking the time to provide honest and helpful feedback. Please accept my apologies if the name of the team has caused any offence or trauma. This was a national decision but we will certainly discuss locally based on your feedback as we do not want any of our clients feeling this way due to a team name.

Thank you for your kind words on Joanna. We will ensure this is passed on to her.

In terms of the environment, this is an area of focus the team and myself have been in discussion with senior leaders as we recognise the impact it has on staff and patients alike. Your feedback is helpful for us to provide evidence on changes that are required. Please accept my apologies once again, pregnancy and baby loss are our absolute priority to ensure we provide the best care we can and know the environment MNPI are operating from is causing concern from patients. I appreciate you raising with us as we will share your experience as part of the improvements we wish to make.

Thank you for your candid feedback,

With warmest wishes

Cheryl Clark

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