"A very rude nurse"

I brought my son to A&E as he was in a lot of pain with his testicle. Upon arrival we were seen by the triage nurse who was very helpful and kind. Then we were told to go wait in the purple zone where they would give my son some pain killers while he waited.

Along came the nurse who was to give him his pain killers and after doing so they suggested to give him a heated compact. I asked them if it was ok to apply heat to testicles and they abruptly turned their back to us and said it's up to us if we want to but to suit ourselves, and carried on walking.

I mean I hate hospitals as it is but this was another level.