"Good practice"

About: Beacon Medical Group Beacon Medical Group Plymouth PL7 1AD

Posted via nhs.uk last month

In the past excellent treatment but sometimes I feel the administration could be improved. Waiting time on the phone sometimes as much as three quarters of an hour.

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Beacon Medical Group

Submitted on 30/05/2025 at 10:19

Published on nhs.uk at 10:19

Dear Margaret,
Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information.
https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/
Beacon Medical Group

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