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Responsive considerate professional and…

Story from nhs.uk

"Responsive considerate professional and…"

About: Jubilee Surgery

Immersive Reader

Making phone contact is made easier by the excellent call back service. First line staff interested and delicate in trying to establish facts. Time given to me and I felt important to them. Professional skills in consultation are refreshing and collaborative. Plenty of information and thoughts shared by doctor. Clear forward plan established.

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Responses

Response from Jubilee Surgery last week
Jubilee Surgery

Submitted on 30/05/2025 at 10:52
Published on nhs.uk at 10:52

Immersive Reader

Dear Jeff Adams,

Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us.

All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that.

We are delighted to hear of your positive experience with our call back service, front line staff, and professional consultation and clear plan established with our doctor, and we will ensure this is shared with our staff.

These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services.

Once again, thank you for contacting us and being part of our practice.

Yours sincerely,

James Leach

Digital Transformation and Data Manager

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