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Everything was explained really well

Posted By romeoqf33

"Everything was explained really well"

About: Sidwell Street Clinic / Exeter Sexual Health

(as the patient),

I attended for a coil refit. Everything was explained very well, on what was going to happen etc etc. Made to feel at ease.

Just wsch the booking of appointments was made easier, as most people work 9 to 5 hours it's difficult to call at the time given. Wasn't until 3 days later I found out you can book online. Then it was all good.

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Responses

Response from Christopher McGarry, Receptionist, Devon Sexual Health, Royal Devon University Healthcare NHS Foundation Trust 3 days ago
Christopher McGarry
Receptionist, Devon Sexual Health,
Royal Devon University Healthcare NHS Foundation Trust

I answer phone calls from patients, book their appointments, find answers to their questions through liaising with clinicians, welcome patients and help where necessary. Plus admin duties.

Submitted on 02/06/2025 at 16:55
Published on Care Opinion at 16:55

Hi romeoqf33,

Thank you for taking the time to post your care opinion. Everyone here at Devon Sexual Health, Sidwell Street, Exeter really do appreciate feedback from our patients.

We pride ourselves on our patient lead ethos so it was so good to hear you found our clinicians professional and accommodating as it underscores that our approach is noticed and welcomed.

It's encouraging to hear you found our online booking system advantageous to your needs as we do understand it can be difficult to get to the phone with a busy lifestyle.

Again thank you for you positive feedback.

For any further information please visit our website on,

www.devonsexualhealth.nhs.uk

or contact us on 0300 303 3989

Kindest Regards,

Chris.

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