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Poor cleanliness

Posted By DDebby

"Poor cleanliness"

About: Royal Alexandra Hospital / Maternity care

(as a relative),

The poor cleanliness and strong odour of urine coming from the male toilet and disabled toilet  on the ground floor of the Maternity Hospital is shocking. The female toilets also had no toilet tissue in any of the cubicles on the same day.  This really is not good enough when parents are attending the hospital for routine appointments. The stench is overwhelming and unacceptable and not from just one day of not being cleaned properly. I understand there are staff shortages everywhere within the NHS, however cleaning is not something is in a hospital environment that can be missed.  It doesn't fill patients and relatives with a lot of confidence when there are no basic supplies or enough staff to keep the hospitals clean and free from infection. 

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Responses

Response from Laura Flynn, Lead Midwife Clyde, Maternity Services, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde last month
Laura Flynn
Lead Midwife Clyde, Maternity Services, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 01/06/2025 at 15:33
Published on Care Opinion at 15:33

Thank you for bringing this to our attention. It is deeply concerning to hear about the poor cleanliness in the toilets on the ground floor of the Maternity Hospital. We sincerely apologise for the distress and discomfort this has caused. Please be assured that we take these matters very seriously. We will investigate this issue immediately and take appropriate action to ensure that our facilities meet the high standards of hygiene and cleanliness expected in a healthcare environment. Cleanliness is a fundamental part of patient care and safety, and we understand how important it is for all visitors and patients to feel confident in the environment we provide. Thank you again for highlighting this issue.

Kindest Regards,

Laura Flynn

Lead Midwife Clyde

laura.flynn@nhs.scot

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