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"Unstintingly upbeat"

About: Cancer Services / Radiotherapy

(as the patient),

Just wanted to note the outstanding care and service I received from the radiotherapy team at Ninewells.

I had to attend for daily treatment for more than a month and feel compelled to note for the record the fantastic a group of professionals that work in the unit. 

Unstintingly upbeat, friendly, helpful, and sympathetic; the staff made the whole process super-smooth. They were approachable and reactive and offered a good-humored, highly personalised care. I almost began to look forward to my appointments! 

Top to bottom, an absolutely superb example of the very, very best that the NHS has to offer. 

Thanks very, very much. Really sorry it wasn't possible to thank each and every one of you personally on my last day.          

  

  

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Responses

Response from Robert Kelly, Clinical Support Worker, Radiotherapy, NHS Tayside last week
Robert Kelly
Clinical Support Worker, Radiotherapy,
NHS Tayside
Submitted on 30/05/2025 at 15:12
Published on Care Opinion at 15:12


Dear Too Tall Ian, thank you for taking the time to feedback your experience of our Radiotherapy Department. My name is Bob, one of the Support Workers who would have welcomed you to our department.

Your positive comments will be greatly welcomed by our Therapeutic Radiographers and describe exactly the kind of environment we want all of our patients to experience. I will pass on your kind words to the staff groups, thank you.

On behalf of everyone here, I hope you benefit from your treatments and wish you well. I am sure we will miss you too, Too Tall Ian.

Kind regards... Bob

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