"Pure kindness "

About: Royal Albert Edward Infirmary Royal Albert Edward Infirmary Wigan WN1 2NN

Posted via nhs.uk 6 months ago

I visited A&E on Saturday with a split chin due to a fall. Staff were lovely and I was dealt with quickly however further issues occurred on Wednesday 28th with the wound reopening. I called 111 for assistance who advised me to
Go to the urgent treatment center where I was treated by an amazing nurse T she was advising due to the days passed she couldn’t stitch however simply upon passing a doctor
Noticed my wound and within minutes went out of his way to help stitch me
Up to reduce the scarring due to my age, he did this out of the goodness of
His heart and that truly represents the staff at the NHS a wonderful team and I am
Very very grateful. Thank you! And well done for an amazing job ! I wish I could remember his nice along with the nurses surname as I would absolutely love to send them thank you card!

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Vicky Bolton

Head of Patient Relations and PALS,

Wrightington, Wigan and Leigh NHS Trust

Submitted on 06/08/2025 at 16:57

Published on Care Opinion at 16:57

Thank you for sharing your feedback following your attendance to A&E and the Urgent Treatment Centre. I will ensure this is shared with the teams in both areas, I am sure they will be very pleased.
Kind regards
Emma Swift
Deputy Head of Patient Relations and PALS

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