Text size

Theme

Language

"Great Experience"

About: Dr. Masterton's Surgery

I explained the issue I was having online and was contacted by the surgery and appointment was booked for the same day. Reception was great and doctor examined me and took blood pressure reading and explained the next steps which would be blood and urine test. The receptionist was so friendly and carefully explained how to register using the link on the paper for the tests. I was familiar with the older doctors but it appears this new Gen have stepped in their shoes and tge great service from tge surgery will continue.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Dr. Masterton's Surgery last month
Dr. Masterton's Surgery
Submitted on 29/05/2025 at 13:39
Published on nhs.uk at 13:39


Dear Patient,

Thank you for sharing your experience. We’re pleased to hear that our team was able to respond promptly and support you with your appointment on the same day. It’s wonderful that both the receptionist and doctor took the time to explain everything clearly and make you feel comfortable throughout the process. We’re glad you feel confident in the new generation of doctors continuing the great care you’ve come to expect from us.

Best wishes

Mr L. Bell

Operations Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k