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"Lack of community support services"

About: Social Work / Social Work - Ballymoney

(as a carer),

Main carer for my father who lives with myself and young family.  Late stage Alzheimer’s.  For close to a year I have been seeking a care package but to no avail despite phone calls and pleading for help, I never received the help my father so desperately needed. I also requested respite but never received this and I then pleaded for emergency respite bed but never received this either.  I genuinely feel sorry for those carers that have taken on a loved one trying to keep them out of hospital and care for them in their own home in the community as I feel their needs will never be prioritised simply because hospital discharges will always be prioritised to keep the flow of beds going within acute hospitals, however by doing this I feel we are leaving our vulnerable older persons at a high risk of neglect and suffering due to the lack of community support services.  

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Responses

Response from Sarah Arthur, Patient Client Experience Facilitator, Patient Experience, Northern Health and Social Care Trust last week
Sarah Arthur
Patient Client Experience Facilitator, Patient Experience,
Northern Health and Social Care Trust
Submitted on 23/06/2025 at 17:10
Published on Care Opinion at 17:10


picture of Sarah Arthur

Hi Aquilado56,

My name is Sarah Arthur (Patient Client Experience Facilitator) I am posting your response on behalf of Alison Cook, as below.

“My name is Alison Cook, Locality Manager for Community Mental Health Team for Older People, can I take this time to extend my apologies for how you are feeling and any distress caused. I am happy to be contacted either by phone or e-mail to allow us the opportunity to explore this further. My telephone number is 07920187891 or email address alison.cook@northerntrust.hscni.net. Many thanks”.

Alison

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