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"Very kind, sympathetic and reassuring"

About: University Hospital Hairmyres / Cardiology

(as the patient),

I arrived at the department at 10am and only had to wait a few minutes before a nurse, John, called my name. I was a bit anxious because I had a scary experience re arrhythmia the day before. John was very kind, sympathetic and he reassured me.  An ECG was done and also a 24 hour ECG tape recorder was attached to me.  I was back at my car just 30 minutes later.  

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire last month
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 30/05/2025 at 16:22
Published on Care Opinion at 16:22


picture of Lise Axford

Dear dancepx93

Thank you for sharing your feedback. It is good to read that John was kind and sympathetic. He will appreciate your positive comments and these will be widely shared.

Best wishes to you

Lise

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