"Every one of the staff was wonderful"

I arrived at 1:45 and was treated by every member of staff with such kindness. I was very nervous and the staff literally held my hand until I left over two hours later.

The team you have there must have been hand picked for being empathetic and friendly. I cannot thank you enough for your care.

The staff names I remember are Karen, Helen and the special lady who managed to get blood out of a stone (me), but as I said every one of the staff was wonderful.

Thank you and I can only send you my love and best wishes.