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Overall I am very happy with my care

Posted By lynny14

"Overall I am very happy with my care"

About: Queen Elizabeth University Hospital Glasgow / Gastroenterology (Stomach and gut problems) Wards 8b, 8c &8d

(as the patient),

Cleanliness

Cleanliness


Waiting Time

Waiting time



Toilet

Toilet


Environment

Environment


Reception

Reception


Room

Room


Staff attitude

Staff attitude


Staff skills

Staff skills


Nurses

Nurses


Doctor

Doctor


Care staff

Care staff


Other staff

Other staff


Calling for help

Calling for help

4 times this month i have been in to the QEUH, i have FND and cyclical vomiting disease and was bringing up blood. Staff are amazing and helpful, I got a bed on arrival and medication within 1-2 hours. The cleanliness is at a very high standard and overall I am very happy with my care. However, I could not get the drugs I was prescribed (iv morphine).

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde last week
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 06/06/2025 at 09:15
Published on Care Opinion at 09:15

picture of Nicole McInally

Dear Lynny14

Thank you for taking the time to share your experience at Queen Elizabeth University Hospital. We are very grateful for your kind words about our staff and the care you have received.

However, we are sorry to hear that you were unable to receive your medication. In order for us to investigate this further can you please contact our complaints department with your personal details. (ggc.complaints@nhs.scot)

I hope you are feeling better.

Kind Regards

Nicole

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