I'd like to praise the hard work & dedication from this lovely lady; Karen - Occupational Therapist.
After quite literally years of battling for a ceiling hoist in my bedroom (essential for me, as a non-ambulatory powerchair-user with a progressive condition), Karen worked incredibly hard to get this much needed piece of equipment.
It has taken over 5 months, due to delays & problems with Prism Medical, but Karen has remained consistent in her communication & in resolving recurrent issues. Without Karen, I 100% would not have this ceiling hoist!
She has, without doubt, changed my life.
She is genuinely caring, sympathetic, understanding, knowledgeable, professional and by far the best OT I have ever encountered (& I have met many!).
Having signed off today, I will be very sad to not see Karen anymore.
I have never before provided feedback, but I felt the need to make you aware of this lady and her dedication. She is more than an asset to your team!
Thank you Karen! So very much
"My life has been changed"
About: Countywide Community Care Service Delivery Unit / Housing, Adaptations and Specialist Equipment Countywide Community Care Service Delivery Unit Housing, Adaptations and Specialist Equipment Wychbold WR9 0BX
Posted by Carrie A (as ),
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