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"Care received while getting an echocardiogram"

About: University Hospital Hairmyres / Cardiology

(as the patient),

I recently attended Hairmyres Cardiology Department to have an Echocardiogram. The team members I spoke to were all so nice and helpful. Paul doing the echocardiogram was very kind and caring throughout. He explained what was going to happen and talked me through the imaging on the screen. Due to his very kind nature, which comes across in his chat and manner, I felt at ease at all times throughout. He is a credit to the department and the NHS.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 6 days ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 30/05/2025 at 16:25
Published on Care Opinion at 16:25


picture of Lise Axford

Dear whispersw97

Thank you for taking the time to share your experience in the cardiology department. Paul does indeed lead the team with kindness and strives to ensure effective communication. Feedback is used to maintain standards and learn. Your comments will be widely shared and much appreciated.

Best wishes to you

Lise

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