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"Paramedic PTSD"

About: Talking Therapies Doncaster

(as the patient),

Having waited since last September for an appointment I never actually got one.

I did get a txt asking me to make contact as someone had tried contacting me several times , I did speak to one person who offered me an appointment I politely explained I cannot attend at the time offered or the day due to work.

I was then told someone would get in touch to re-arrange I got a txt stating I was being taken off the list as I hadn’t called back? I have done my job for years and got diagnosed with complex ptsd, I just wanted a bit of support that was never forthcoming. I have to deal with MH Patients and I do my best with the limited knowledge I have but I get no help with mine in a job that’s really challenging. I just expected better and as yet I still haven’t spoke with anyone.

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Responses

Response from Jennifer Mason, Team Manager, Doncaster Talking Therapies, North Lincolnshire Adult Mental Health and Talking Therapies Care Group, Rotherham Doncaster and South Humber NHS Foundation Trust last month
Jennifer Mason
Team Manager, Doncaster Talking Therapies, North Lincolnshire Adult Mental Health and Talking Therapies Care Group,
Rotherham Doncaster and South Humber NHS Foundation Trust
Submitted on 09/06/2025 at 12:24
Published on Care Opinion at 12:24


picture of Jennifer Mason

Hi soilbg84,

Thank you for reaching out and contacting us on Care Opinion. My name is Jen, and I am a Team Manager in NHS Doncaster Talking Therapies. I am really sorry that you haven't had a good experience of our service and that you've been taken off our waiting list.

I would like to look into this and make sure that you are offered an appropriate appointment. Please could you contact us on 03000 211556 and request to speak with a Team Manager, or via email rdash.nhsdoncaster-tt@nhs.net, so we can sort this for you.

Kind Regards,

Jen

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