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"Paramedic PTSD"

About: Talking Therapies Doncaster

(as the patient),

Having waited since last September for an appointment I never actually got one.

I did get a txt asking me to make contact as someone had tried contacting me several times , I did speak to one person who offered me an appointment I politely explained I cannot attend at the time offered or the day due to work.

I was then told someone would get in touch to re-arrange I got a txt stating I was being taken off the list as I hadn’t called back? I have done my job for years and got diagnosed with complex ptsd, I just wanted a bit of support that was never forthcoming. I have to deal with MH Patients and I do my best with the limited knowledge I have but I get no help with mine in a job that’s really challenging. I just expected better and as yet I still haven’t spoke with anyone.

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Responses

Response from Jennifer Mason, Team Manager, Doncaster Talking Therapies, North Lincolnshire Adult Mental Health and Talking Therapies Care Group, Rotherham Doncaster and South Humber NHS Foundation Trust 4 months ago
Jennifer Mason
Team Manager, Doncaster Talking Therapies, North Lincolnshire Adult Mental Health and Talking Therapies Care Group,
Rotherham Doncaster and South Humber NHS Foundation Trust
Submitted on 09/06/2025 at 12:24
Published on Care Opinion at 12:24


picture of Jennifer Mason

Hi soilbg84,

Thank you for reaching out and contacting us on Care Opinion. My name is Jen, and I am a Team Manager in NHS Doncaster Talking Therapies. I am really sorry that you haven't had a good experience of our service and that you've been taken off our waiting list.

I would like to look into this and make sure that you are offered an appropriate appointment. Please could you contact us on 03000 211556 and request to speak with a Team Manager, or via email rdash.nhsdoncaster-tt@nhs.net, so we can sort this for you.

Kind Regards,

Jen

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