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"An amazing nurse"

About: Royal Alexandra Hospital / GP Out of Hours

(as a parent/guardian),

Cannot thank nurse Dean enough for his work and kindness. Recently had to take my daughter up to Out of Hours at the RAH in Paisley. Dean seen my daughter and was absolutely amazing with her. Listened to everything I told him, had a look, and gave her the antibiotics she needed. After having tonsillitis a good few times and previous experiences not being as great, she left the hospital and said she was so happy he was so nice. This man is honestly in the perfect job thank you so much again xx

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Responses

Response from Raylene McLaggan, Clinical Service Manager, Out of Hours, NHS Greater Glasgow & Clyde last month
Raylene McLaggan
Clinical Service Manager, Out of Hours,
NHS Greater Glasgow & Clyde
Submitted on 09/06/2025 at 10:12
Published on Care Opinion at 10:12


Dear Danielleeee10,

Thank you for taking the time to share your experience on Care Opinion while attending for your daughter at the GP Out of Hours RAH. We appreciate when staff are recognised for the professionalism, care and compassion that we strive to achieve at all times. We would love to share this good news and positive feedback with our staff member involved in your daughter's care at GP Out of Hours. If you wish to provide any further detail, then please don't hesitate to get in touch with myself at Raylene.McLaggan@nhs.scot

Take care and best wishes to both of you.

Raylene McLaggan

Service Manager - GP Out of Hours NHS GGC

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