"Absolute joke!"

It is unbelievable that whilst the practice has gone over to Anima to improve efficiency to complain you have to put it in writing!

I am trying to continue a journey regarding a cyst which is getting larger that I would like removed. From a doctors visit I have had a scan which was interpreted by another member of staff who closed any further action. So the original doctor did not consider the result.

I have not been able to get another appointment through Anima with the message saying ‘ only a few appointments are allowed each day” which confesses they cannot cope and do not care about any other concerns

The text about Anima makes it sound fantastic in speed and efficiency but when there is a daily limit you know the system is trying to get people to go private.

You couldn’t make it up!!!!