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"The care and attention was absolutely outstanding"

About: Arbroath Infirmary / General medicine

(as a carer),

Following a fall my wife was initially admitted to Ninewells Hospital and then transferred to Arbroath infirmary for rehabilitation.

Sadly due to considerable fractures of her back she was in considerable pain and found mobilising too difficult. During her stay the care and attention which she and all our family members were given from all of the staff was absolutely outstanding.

My wife couldn’t cope with the pain, and sadly passed away. My family and I were grateful to have been able to spend the last two weeks of her life together in a private room. Staff were so kind and provided much needed comfort and support at a time when our lives were being turned upside down.

We are so grateful for that. We would like to thank staff for all they did. 

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Responses

Response from Susan Anderson, Care Opinion Administrator, Patient Experience Team, NHS Tayside last week
Susan Anderson
Care Opinion Administrator, Patient Experience Team,
NHS Tayside
Submitted on 02/07/2025 at 11:25
Published on Care Opinion at 11:25


Dear Thankful famiy87

Please accept our apologies for the delay in acknowledging your story and our condolences at this sad time. for your family. Thank you for taking the time to share your positive experience with us and we are delighted to hear that the care and support your wife received made a difference.

Feedback is very valuable to all areas NHS Tayside as we are committed to delivering compassionate high-quality care. Feedback like yours reinforce the dedication of our staff. I will ensure your kind words will be passed to the teams involved.

Kind regards

Susan Anderson

Care Opinion Administrator

NHS Tayside

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