"Toilet facilities out of order"

So disappointed today to find the Changing Places toilet in Glasgow children’s hospital is out of order due to an issue with the bed. This appears to be a regular occurrence and because the Changing Places toilet in the adult hospital has been out of action for months due to building works it meant that my daughter had to wait until we got back to school to have her personal care needs met. The bed appears to be stuck in the upright position against the wall. 

It’s so frustrating for such a great well used facility with a fault that makes it unusable for most people who need it. 

Can you please give an update for when you expect people to be out to fix these issues?

Thanks so much