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I have nothing but praise for all the staff

Posted By Miracle lady

"I have nothing but praise for all the staff"

About: Royal Infirmary of Edinburgh at Little France / High Dependency Unit & Intensive Care Unit Royal Infirmary of Edinburgh at Little France / Renal Medicine Scottish Ambulance Service / Patient Transport Service Western General Hospital / Renal Dialysis Unit

(as the patient),

I needed emergency aortic anurism surgery

My life was saved by the wonderful surgical staff of the Edinburgh Royal infirmary. The follow up care by the nurses in ICU and HDU could not have been kinder and more helpful especially when it was discovered that my kidneys had ceased to function and dialisis was required.

I am now home and having dialysis at the Western General where the nursing staff are wonderful, always a smile and chat no matter how stressed they are. I have nothing but praise for all the NHS staff including the ambulance staff who take me to and from the hospital.

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Responses

Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian last month
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 29/05/2025 at 17:45
Published on Care Opinion at 17:45

picture of Michelle Jack

Thank you for sharing this feedback after what must have been exceptionally frightening for you.

I hope you continue to get well and thank you once again for sharing.

Best wishes.

michelle

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Marie Kennedy, Patient Experience Manager, Corporate Affairs, Scottish Ambulance Service 2 weeks ago
Marie Kennedy
Patient Experience Manager, Corporate Affairs,
Scottish Ambulance Service

Submitted on 11/06/2025 at 10:10
Published on Care Opinion at 10:10

picture of Marie Kennedy

Thanks Miracle lady, for sharing your feedback about the Scottish Ambulance Service and all the other wonderful NHS staff. It means a lot to our staff to get such glowing feedback. I echo my colleague Michelle's well wishes to you after your surgery and wish you a swift recovery.

Warm regards,

Marie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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