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"Thanks to a brilliant team!"

About: Royal Victoria Hospital / Day Procedure Unit

(as a service user),

Attended for OGD procedure.

I was warmly met and admitted by Jenifer who has a good sense of humour and was very professional. In the procedure room, I was very well looked after by Stepheena, Kristine and Darling.

Dr Patterson sedated me and did the procedure. Wonderful as always! I don’t remember a thing.

Hazel and Elaine put up with me in recovery until I was ok to leave.

Thanks to a brilliant team!!

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Responses

Response from Clare Allen, Ward Manager, RVH Endoscopy, Royal Victoria Hospital last month
Clare Allen
Ward Manager, RVH Endoscopy,
Royal Victoria Hospital
Submitted on 03/06/2025 at 16:12
Published on Care Opinion at 16:12


Good afternoon,

Firstly thank you so much for the lovely message you sent.

I have sent a copy of this to each of the staff you kindly have mentioned.

I am glad you had such a positive experience in RVH Endoscopy, the staff always go above and beyond to help put every patient at ease joining their journey.

Many thanks again and enjoy the rest of your day.

Kind regards

Clare

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