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The service I received was excellent

Posted By Spicer

"The service I received was excellent"

About: Nightingale Hospital Exeter / Centre of Excellence for Eyes

(as a service user),

Having visited an opticians for a routine eye test, I was referred to Nightingale Ohpthalmology for possible glaucoma. The service I received was excellent, the people were very friendly and efficient.

My experience was great and was subsequently told there was no sign of glaucoma.

I would like to thank the people for their excellent work.

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Responses

Response from Nicolas Blandini, Head of Glaucoma Services (Eastern Services), Ophthalmology - Glaucoma (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Nicolas Blandini
Head of Glaucoma Services (Eastern Services), Ophthalmology - Glaucoma (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 29/05/2025 at 15:50
Published on Care Opinion at 15:50

Dear Spicer,

my name is Nicolas, and I am the manager of the Glaucoma service.

Thank you very much for your kind feedback. I am delighted to hear that you had such a positive experience and that no signs of glaucoma were found.

I’ve shared your lovely comments with the team at Nightingale, and I know they will truly appreciate your words.

Wishing you all the best for your continued eye health.

Warm regards,

Best regards
Nicolas Blandini
Head of Glaucoma Services RDUH eastern

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Helen Bowmer, Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Helen Bowmer
Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 29/05/2025 at 15:55
Published on Care Opinion at 15:55

picture of Helen Bowmer

Dear Spicer,

I am one of the managers at the Nightingale. Thank you so much for taking the time to provide us with your feedback. I am so pleased that you had a positive experience with us and it is wonderful to hear that you found the staff so friendly and efficient. I will take great pleasure in sharing this with the staff.

Very best wishes,

Helen Bowmer

Admin Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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