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"Eternally grateful for the exceptional level of care"

About: Robinson Hospital / Inpatient Ward

(as a relative),

As a family we wish to express our thanks and appreciation to the staff at the Robinson Hospital, Ballymoney. They provided as exceptional level of care to our Mum when she was transferred from Antrim Hospital for a period of rehabilitation at the beginning of January 2025.

Sadly Mum did not make progress and became palliative. The care, attention and compassion shown to Mum throughout this time was second to none.

The staff also looked after our whole family so well as we stayed with Mum during her final days.

As a family we are eternally grateful for the exceptional level of care Mum received and the dignity shown to her.

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Responses

Response from Glynis Whittle, Community Locality Manager, Community Care - Ballymena & Antrim, Northern Health and Social Care Trust 2 weeks ago
Glynis Whittle
Community Locality Manager, Community Care - Ballymena & Antrim,
Northern Health and Social Care Trust
Submitted on 03/06/2025 at 13:53
Published on Care Opinion at 13:53


Hello runninqqj57

My name is Glynis Whittle, Head of Service for Community Hospitals. Many thanks for taking the time to share your thanks and appreciation to the staff at the Robinson Hospital, Ballymoney especially at such difficult time for you and your family. It is lovely to hear that staff demonstrated a high standard of palliative care. It is also very reassuring to hear that our nursing staff are providing an exceptional level of care.

I will gladly share this feedback with the staff.

Many thanks

Glynis

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