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"Experience at radiology"

About: Victoria Hospital / Radiology

(as the patient),

I had to go to radiology at the Victoria today for an urgent x ray 

Claire at radiology made me feel very comfortable 

Julia who was there too came to give me a hug when I got a bit emotional .

I was also waiting for a scan , when I mentioned it to Claire .

She told me to wait in the waiting area after the x ray not to go home .

She came back to tell me she had checked and was going to arrange for me to get the ultrasound sound as soon as the girls were free to save me coming back as I was very unwell.

Wendy and Diane at ultra sound were amazing too .

Kind understanding supportive .

Nhs has such lovely people that help us.

I hope nhs knows these ladies are assets to our nhs .

They all made my day and made me feel really good .

Thank you so much for going the extra mile .

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Responses

Response from Zoe Maclaughlan, Lead Radiographer, Radiology, NHS Fife last month
Zoe Maclaughlan
Lead Radiographer, Radiology,
NHS Fife

Lead Radiographer Phase 3 x-ray Victoria Hospital

Submitted on 28/05/2025 at 10:07
Published on Care Opinion at 10:07


picture of Zoe Maclaughlan

Dear N17ala,

Thank you so much for taking the time to feedback on your experience in radiology. It is great to hear the staff were able to accommodate your scan as well as your x-ray appt to save you having to come back at a later date. I will pass on your lovely feedback to the ladies who were involved with your care and the rest of the radiology team.

Wishing you all the best going forward.

Many Thanks,

Zoë Maclaughlan

Lead Radiographer

Phase 3 x-ray

Victoria Hospital

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