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A wonderfully professional yet caring service

Posted By LisaMcA

"A wonderfully professional yet caring service"

About: Older People’s Services / Hospital at Home Northern Sector

(as a staff member posting for a carer/relative),

A wonderfully professional yet caring service. They came in and immediately relieved the stress I was under, settled my wife and sharing about what they were doing.

I received regular phonecalls to check on things and give advice about the care my wife needed. Dr Walsh came and explained what he thought was needed, taking his time with the many questions I had.

All in all a wonderful service.

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Responses

Response from Katherine Stevenson, Sister, Acute Care at Home ( Community team PCOP), WHSCT 5 days ago
Katherine Stevenson
Sister, Acute Care at Home ( Community team PCOP),
WHSCT

Submitted on 02/06/2025 at 18:06
Published on Care Opinion at 18:06

picture of Katherine Stevenson

Thanks for your positive feedback.

The team will aim to deliver the best possible treatment for the current infection. As a team we will sim to assess, plan and treat within 2 hours of referral.

All treatment plans will be discussed with patient and family and a full medication review will happen.

Dr Walsh is an excellent consultant and will always look and treat the patient holistically and explain his findings.

I will pass on your feedback to all the staff.

Kind regards

Katherine Stevenson

Sister HAH

Northern sector.

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