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About: Grosvenor Medical Centre

Went to see the doctor and he was very rude, closing his eyes with his head down while talking, got my notes wrong as soon as I walked in, and I asked about my results from my mri brain scan and was rudely told you have already over ride the 15 mins time and to make another appointment, my mum came with me for support and she was also in shock with how he spoken, very rude and certainly not professional, I don't go the doctors very often and I went there originally for my mri results and came away with nothing, so the kind lady at the reception made me another appointment for next week.

Not sure if anyone else has ever had problems with this certain Dr but my experience with him was not very nice and obviously wasn't very professional as a doctor towards a patient

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Responses

Response from Grosvenor Medical Centre last month
Grosvenor Medical Centre
Submitted on 27/05/2025 at 11:26
Published on nhs.uk at 11:26


Dear Miss Hamilton, thank you for taking the time to leave the practice your review. We are sorry we have not met your expectations on this occasion. We can advise that we have not had any previous concerns or problems raised about the GP in question. If you wish to discuss this further, please do not hesitate to contact the practice direct or in writing, to the Practice Manager. We will be happy to look at this further for you.

kind regards, Grosvenor Medical Centre

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