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High quality care and attention

Posted By LisaMcA

"High quality care and attention"

About: Older People’s Services / Hospital at Home Northern Sector

(as a staff member posting for a patient/service user),

Our family were (+ still are) very appreciative of care provided to mum by the HAH team. The care and attention afforded to mum was of a very high quality. All members of HAH team were, at all times, extremely professional and caring. They have time to explain mum's condition and the reason for the meds prescribed. We cannot thank them enough for everything they did. 10/10 in our view!​

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Responses

Response from Katherine Stevenson, Sister, Acute Care at Home ( Community team PCOP), WHSCT 5 days ago
Katherine Stevenson
Sister, Acute Care at Home ( Community team PCOP),
WHSCT

Submitted on 02/06/2025 at 17:18
Published on Care Opinion at 17:18

picture of Katherine Stevenson

Thanks for your positive feedback.

The team always aim to treat where possible patients in their own home and prevent admission to hospital. All team members will deliver the best care possible within their professional scope.

All staff will give a detailed plan of care and will involve family members in all areas of treatment.

I will pass on how pleased you are with the team.

Kind regards

Katherine Stevenson

Sister HAH

Northern Sector.

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