"You guys treated me with respect and dignity"

I have recently undergone an elective Total Knee Replacement under the care of Mr. Buchan at IRH Greenock. I would like to record my immense thanks to everyone involved in my treatment which has been first class throughout. From initial consultation, through pre-op assessment and post surgery, I felt informed as to what to expect and what was expected of me to achieve the best outcome.

My experience during my stay in K North was extremely positive. The Ward has a very pleasant and calming atmosphere for the patient. The staff, led by Teresa, are a credit to IRH and NHSGCC. At all levels, they looked after me with great care and calm assurance, mixed with encouragement and humour.

It was notable how many staff and resources are involved in the care of just one patient and I am grateful to each of them. I would like to particularly give appreciation to Mr.Buchan and his theatre team, Heather in Pre-op assessment, Teresa in K North and  Mhairi in Physio. 

My special thanks are reserved for Fiona and William in K North who were most closely involved in my pre and post-op care. You guys treated me with respect and dignity and could not have done more for me.