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"Thank you for my eye operations"

About: Queen Victoria Hospital (East Grinstead) / Ophthalmology

(as a service user),

Just a quick review to say thank you to everyone who took such good care of me during my cataract and iStent procedures in December last year and February this year.

Mr Ratnarajan and Mr Yu took the time to explain what they were doing all the way through the surgery, eliminating any anxiety I had and of course the theatre team who supported them.

A special mention to Deepa and Frank in discharge who took care of me after each procedure with compassion, efficiency and humour! 

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Response from Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust 3 weeks ago
Queen Victoria Hospital NHS Foundation Trust
Submitted on 16/06/2025 at 12:38
Published on Care Opinion at 12:38


Dear annhr79,

Thank you for taking the time to share your feedback. It is gratifying to hear about the positive impact of our care on our patients and the way in which you were treated.

I have passed on your comments to the individuals and their wider teams and I know they very much appreciate it too.

Kind regards

Chris

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