"Waited 9.5hrs to be told nothing we can do"

The staff at Ninewells Hospital have always been amazing—caring, professional, and clearly doing their best under pressure.

We were welcomed onto Ward 36, where there was ample space and the team made us feel at ease.

However, the doctors seemed incredibly stretched, constantly on call for emergencies and covering multiple wards. This led to a lot of stress and unnecessary delays.

A simple suggestion to return in the morning for a scan could have saved hours of waiting around. Time management and better triaging would really help make the experience smoother for patients and ease the burden on already overworked staff.