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Excellent, Lovely Staff

Posted By blueds46

"Excellent, Lovely Staff"

About: Crosshouse Hospital / Paediatrics

(as a parent/guardian),

My young daughter took very ill with a stomach flu and the GP sent us up to Crosshouse Hospital children's unit for monitoring and further checks. The staff were all incredible, so kind and reassuring. They listened to us and asked our thoughts as parents.

They were so gentle with our daughter and very responsive to her needs. I am very grateful for these wonderful people. They are doing a great job.

Our little one's IPad was running out of charge and they managed to find a charger for it which was amazing! As watching Moana was the only thing bringing her comfort during the visit. 

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Responses

Response from Attica Wheeler, Midwifery and Site Director, Women and Children's Services, NHS Ayrshire and Arran last month
Attica Wheeler
Midwifery and Site Director, Women and Children's Services,
NHS Ayrshire and Arran

Manages Paediatrics both acute and community services, Sexual Health Services Gynaecology Services Maternity Services Fertility Services Neonatal Services SARC services

Submitted on 29/05/2025 at 14:56
Published on Care Opinion at 14:56

Dear blueds46

Thank you for taking the time to write to us following what must hae been a stressful time for you and your daughter. I am so pleased that she was reassured and kept comfortable during her visit to us.

The team will be delighted to read your lovely message and know they are doing a good job.

I hope your daughter made a full recovery and definitely approve of her movie choice!

thanks again for contacting us and best wishes

Attica

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