"Extremely unprofessional "

Was with this gps for 2-3 months , first month was unable to get my alendronic acid which helps strengthen my bones took of my repeat next month put in for Lift glucose gel being diabetic very much needed for low sugars to prevent hypos was also taken off my repeat next month may I am unable to order my Butrans pain patches 20mg + 10mg all 3 had for 20 years but ran out wasn’t able to get an appointment no explanation as to why they are removing very important medication called 111 but they couldn’t give me a controlled drug if not on prescription so been left again in severe pain can’t move got appointment at hosp as my back as is so bad they wanna operate so inconvenient so unprofessional never ever experienced treatment like this seriously should be struck off shut down , but I will take this further