Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Staff could not have been any more kind or helpful

Posted By Fullkneeop

"Staff could not have been any more kind or helpful"

About: Trauma & orthopaedics / Orthopaedic National Treatment Centre

(as the patient),

I was admitted to the Victoria hospital Kirkcaldy for a full knee replacement.

The experience from first contact with the orthopaedic department to discharge was an excellent one.

All the staff I came into contact with could not have been any more kind or helpful.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Briony Klos, Senior Charge Nurse, National Treatment Centre, VHK, NHS Fife last week
Briony Klos
Senior Charge Nurse, National Treatment Centre, VHK,
NHS Fife

Submitted on 27/05/2025 at 15:37
Published on Care Opinion at 15:37

picture of Briony Klos

Hi,

Thank you for taking the time to post feedback on care opinion, regarding your recent experience at the National Treatment Centre. We appreciate all patient feedback, as this allows our team to reflect on our service delivery and make changes to improve the service.

I am pleased to know that your journey throughout the National Treatment Centre was excellent and that staff were kind and helpful. The National Treatment Centre team aims to provide patient centre care, in a friendly, welcoming environment. Hence, it is great to read about your experience and your positive interactions.

I will share your kind words with the National Treatment Centre team, they will be so pleased to know that they have had a positive impact on your journey.

Wishing you all the best with your future recovery, following your knee replacement.

Take care,

Briony Klos

Senior Charge Nurse

National Treatment Centre Ward.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k