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"My mental health journey"

About: Ealing Talking Therapies

(as the patient),

I came to Ealing CBT in January 2025 with health anxiety. My therapist, Natasha, listened to my story and slowly helped me open up about myself and my circumstances (which I rarely do). Further along my treatment, Natasha realised that I needed help for my depression and she guided me through dealing with this.

Throughout my sessions, Natasha was really supportive and provided me with a lot of advice and encouragement to help me deal with my issues. I can proudly say that I am definitely a better person and am living a better quality of life all due to the support and care provided by Natasha. It wasn’t just her ticking off boxes to please her line manager, it was her putting the work in and always working with a positive and professional demeanour. It always felt like she actually wanted to help me and it wasn’t just a boring 9-5 for her. THANK YOU NATASHA 😁

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Paul Gibbs, Patient Experience Lead, West London NHS Trust last month
Paul Gibbs
Patient Experience Lead,
West London NHS Trust
Submitted on 29/05/2025 at 12:10
Published on Care Opinion at 12:10


Dear Positivepotato,

Thank you for taking the time to share your positive feedback with us. We truly appreciate hearing about your experience.

Your kind words will be shared with the member of staff you mentioned, as well as the wider team. Feedback like yours means a great deal to our staff and encourages us to continue delivering the highest standard of care.

Thank you once again for your thoughtful message.

Kind regards,

Millicent

Patient Experience Officer

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