Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Incredible greedy

Story from nhs.uk

"Incredible greedy"

About: Strouts Place Medical Centre

Immersive Reader

My friend and flatemate, also registered in this medical centre too, was asked by Job center to bring a letter from GP (that he is registered at his address). And they ask to pay 50 pounds for it and will make it in 30 working days! This is simply unimaginable impudence, and we, of course, will definitely change such a GP

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Strouts Place Medical Centre 2 months ago
Strouts Place Medical Centre

Submitted on 23/05/2025 at 13:25
Published on nhs.uk at 13:25

Immersive Reader

Dear Igor K,

Thank you for your feedback.

We’re sorry to hear of your dissatisfaction regarding the charge and processing time for a GP letter. We understand how important timely documentation can be, especially in matters involving the Job Centre.

Please note that requests for non-NHS administrative letters, such as proof of registration for benefit purposes, are not covered under NHS services. Therefore, a fee may apply to cover the time and resources required for completion. The £50 charge reflects the administrative work involved, and the timeframe of up to 30 working days is our standard policy, though we do aim to complete such requests sooner when possible.

We appreciate your concern and understand your decision, but should you have any further questions or wish to discuss this matter in more detail, we would be happy to assist.

Please click on the BMA link below for reference.

Regards

John Isaac

Engagement Manager

Strouts Place Medical Centre

https://www.bma.org.uk/pay-and-contracts/fees/why-doctors-charge-fees/why-does-my-doctor-charge-fees

  • 0 people think this response is helpful