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"So lovely to me"

About: Royal Hospital for Children (Glasgow) / Outpatient Department

(as a service user),

I had to get my bloods done today at the childrens hospital. Leslie and student nurse Erin were so lovely to me and I said to my mum I didn’t want to leave because I wanted to just keep talking to them! Thank you for the slick back advice Erin Xxx 

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Responses

Response from Mhairi Stirrat, Senior Charge Nurse, Outpatients - Royal Hospital for Children, NHS Greater Glasgow and Clyde 5 days ago
Mhairi Stirrat
Senior Charge Nurse, Outpatients - Royal Hospital for Children,
NHS Greater Glasgow and Clyde
Submitted on 28/05/2025 at 11:19
Published on Care Opinion at 11:19


picture of Mhairi Stirrat

Hi @Mimsiepops

As the Senior Charge Nurse of the Outpatients Department, I would firstly like to thank you for taking the time to write such lovely feedback about your recent visit to our phlebotomy clinic.

I am delighted that Lesley and Erin treated you with care and compassion and that you were comfortable engaging in conversation. Erin is a wonderful student nurse and has a bright future ahead. Your feedback will mean the world to both Erin and Lesley and I will personally let them know.

I hope that you are feeling well and thank you once again.

Have a great day.

Kind Regards

Mhairi Stirrat

Senior Charge Nurse

Outpatients Department RHC

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