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I had a severed episode of chest pain at home

Posted By robinrz49

"I had a severed episode of chest pain at home"

About: Craigavon Area Hospital / 1 North Cardiology Craigavon Area Hospital / Acute Medical Unit (AMU) Craigavon Area Hospital / Emergency Department Northern Ireland Ambulance Service / Emergency ambulance response

(as a service user),

I was quickly attended to by rapid response and then followed up by NIAS team who stabilised me and supported me until I was admitted to ED CAH 

Following 2 weeks stay in CAH I was diagnosed with an MI and heart failure 

We wish to extend our gratitude to everyone we encountered in NIAS, ED, MAU, 1 North and the Cath Lab, Portering staff, domestic staff ( Terresa 1 North ) HC assistants, Nurses, doctors, Radiography team, and the ambulance crew ( who were also exceptional) 

Everyone without exception was professional and compassionate despite their workload 

Thank you all

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Responses

Response from Shauna Colyer, Interim Lead Nurse, AMU, Ambulatory, Discharge Lounge, DAU & 2 South, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust last month
Shauna Colyer
Interim Lead Nurse, AMU, Ambulatory, Discharge Lounge, DAU & 2 South, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 28/05/2025 at 13:35
Published on Care Opinion at 14:16

Thank you for your feedback for the staff in AMU. I am very pleased to hear your time with us was a positive one and that you had such a good experience with all our staff. I have shared this feedback with all the staff.

Thank you for taking the time to write your post and I wish you all the best

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Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust last month
Southern Health and Social Care Trust

Submitted on 29/05/2025 at 12:31
Published on Care Opinion at 12:31

Hello robinrz49

Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the Portering & Domestic staff to the Support Services Team.

Best wishes

Aideen Lappin

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Response from Neil Gillan, Co-Production & Partnership Lead, Quality, Safety & Improvement, Northern Ireland Ambulance Service last month
Neil Gillan
Co-Production & Partnership Lead, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

Submitted on 29/05/2025 at 14:26
Published on Care Opinion at 14:26

picture of Neil Gillan

Good afternoon robinrz49,

Thank you for taking the time to share your valued feedback. We are always grateful to those who share their experiences of the services they have received. It was reassuring to learn of the exceptional care provided by the ambulance crew. Feedback such as this will lift the morale of the whole organisation. I hope you are recovering well.

Best wishes

Neil

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Response from Jill Green, Ward Manager, Emergency Department, Craigavon Area Hospital, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust last month
Jill Green
Ward Manager, Emergency Department, Craigavon Area Hospital, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 30/05/2025 at 10:23
Published on Care Opinion at 10:26

Good morning robinrz49,

Thank you for taking the time to provide feedback on your experience. I am delighted that you experienced the expected standard of professional and compassionate care from our team in the emergency department. I will share your positive feedback with the team.

Thank you again for taking the time to post and I hope that you are recovering well.

Best Wishes

Sister Green.

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