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Professional, Kind and Attentive – A Rare Find

Story from nhs.uk

"Professional, Kind and Attentive – A Rare Find"

About: The Willows Practice

We’ve had a truly outstanding experience at Willow Practice. The entire team is professional, compassionate and genuinely committed to patient care. It’s refreshing to find a practice that treats patients with such kindness, respect and attention to detail.

My elderly parents recently attended a health check, and the care they received was exceptional. From start to finish, the staff were warm, gentle and reassuring, creating a comfortable environment that made a real difference to their overall experience.

Willow Practice is a shining example of how healthcare should be delivered. The level of service, attentiveness and empathy shown by the team sets them apart. If you are looking for a GP surgery that truly puts patients first, I would highly recommend registering here.

Thank you to the entire team for your continued dedication to patient wellbeing. We are so grateful and confident knowing our family is in safe hands.

#WillowPractice #ExcellentGP #OutstandingCare #CompassionateService #TrustedHealthcare #PatientFocused #NorthLondonGP #HealthWithHeart

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Responses

Response from The Willows Practice 2 months ago
The Willows Practice

Submitted on 23/05/2025 at 09:12
Published on nhs.uk at 09:12

Dear Mr Jilani

Thank you so much for your heartfelt and thoughtful review. We are truly touched by your kind words and incredibly grateful that you took the time to share your experience at The Willow Practice.

It means a great deal to us to know that our team’s dedication to compassionate, patient-centered care made such a positive impact on you and your parents. We strive every day to provide a welcoming, respectful, and attentive environment, and hearing that this was reflected in your visit is deeply encouraging for us all.

Supporting the wellbeing of our patients, particularly those who may feel vulnerable, is at the heart of everything we do. Knowing that your family felt safe, comfortable, and cared for reaffirms our commitment to maintaining these standards.

Thank you once again for your trust and recommendation. We feel privileged to care for your family and will continue to do our utmost to provide the high level of service you deserve.

With warmest regards,

The Willow Practice Team

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