This system used by this GP practice is the most useless and unprofessional I have ever experienced. What happened to ringing up for an appointment? They make you fill an online form out and they will consider seeing or they will merely diagnose you online via your symptoms.
My husband tried to get an appointment as he had severe issues with his stomach. He did as advised by the GP and filled out an online form. The doctor diagnosed him within minutes with food poisoning and provided online guidance. It later transpired that he did not have food poisoning but Colitis which can have lasting/damaging effects if gone undiagnosed. He ended up in hospital. This could have been prevented if the doctor didn’t misdiagnose him and gave him an appointment to check him over in the first instance.
How can a doctor diagnose somebody based on their perceived symptoms without seeing them, triaging or speaking to them?
I can honestly say the system this GP has in place is atrocious and, in our experience, it does not work! It feels like fobbing off instead of providing the care that people need.
Face to face contact is an absolute must when in need of care however you have to beg for an appointment and even then, they often still advise you to fill an online form in.
This system falls massively below the standards expected of a reasonable and competent medical practice.
"Shambolic GP system"
About: Beech Tree Surgery Beech Tree Surgery Selby YO8 9AJ https://www.beechtreesurgery.co.uk/
Posted by waterkx57 (as ),
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