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It was a very smooth experience

Posted By scoreboardwh46

"It was a very smooth experience"

About: Mid-Ulster Hospital / Minor Injuries Unit

(as a service user),

The nurses and doctors were very good and helpful and it was a very smooth experience. i got checked in and went to wait for no longer than 10 mins and was seen to straight away and sent for an x-ray .

Everyone was very helpful and it turns out i had a soft tissue injury. at the time i also had a cut on my knee and they gave me a plaster and dressing for this aswell as a tuby grip for my ankle/leg.

The whole experience was smooth and helpful

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Responses

Response from Victoria McCrory, Assistant Clinical Services Manager, Medicine and Emergency Medicine, NHSCT last week
Victoria McCrory
Assistant Clinical Services Manager, Medicine and Emergency Medicine,
NHSCT

Submitted on 26/05/2025 at 10:37
Published on Care Opinion at 10:37

Hello Scoreboardwh46

My name is Victoria McCrory and I am the Assistant Clinical Services manager for MUH MIU. I am sorry to hear that you have recently sustained an injury and had to attend the MIU for assessment and treatment.

I am delighted to hear that whilst attending the MIU you had a positive, smooth experience, and found staff helpful.

Thank you for taking the time to leave this positive feedback; I will ensure it is shared with all staff In the MUH MIU and I know they will appreciate it.

I wish you a strong recovery

Yours Sincerely

Victoria McCrory

ACSM MUH MIU

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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