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Professional, kind, caring and very helpful

Posted By Bruno362

"Professional, kind, caring and very helpful"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / General surgery

(as the patient),

First surgery since being diagnosed with cancer. I had both tonsils removed as a day case.

All staff/team/cleaners were professional, kind, caring and very helpful.

Doctors were fantastic.  Thankyou for making a horrible dreaded day so nice. 

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Responses

Response from Kelly Morley, Patient Experience Officer, Patient Experience and engagement, Nottingham university hospitals last month
Kelly Morley
Patient Experience Officer, Patient Experience and engagement,
Nottingham university hospitals

Submitted on 30/05/2025 at 15:32
Published on Care Opinion at 15:32

Dear Patient,

Thank you so much for taking the time to leave this feedback following your Day Case procedure. It is great to hear that you found all staff to be professional, kind, caring and helpful.

We will of course share these comments with the matron of the department now so that your feedback can also be shared with the team who were involved in your care.

Kind regards,

Kelly – Patient Experience and Engagement Officer.

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