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These guys were amazing

Posted By carinarm48

"These guys were amazing"

About: Exmouth Community Hospital / Theatre/Day Case

(as the patient),

These guys were amazing.

Nothing was any trouble for them.

They made you feel really safe and secure and explained everything that they were going to do.

I want to thank every single one of them for how they have helped since I have been here.

Thank you so much.

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Responses

Response from Jo Flitney, Clinical ODP Manager (Eastern Services), Exmouth Day Case Unit, Exmouth Hospital (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Jo Flitney
Clinical ODP Manager (Eastern Services), Exmouth Day Case Unit, Exmouth Hospital (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 22/05/2025 at 16:58
Published on Care Opinion at 17:02

Dear Carinarm48,

Thank you so much for your lovely message regarding your surgery at Exmouth Day case Unit. The staff all really appreciate such great feedback especially as we always strive to give the best service possible and hearing such messages make our efforts truly worthwhile.

I have passed your feedback on to the team and we wish you the very best for a speedy recovery.

Kind Regards

Jo Flitney

ODP Manager

Exmouth Day Case Unit

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Dawn Crudge, Clinical Matron - Community Day Surgery Units, Heavitree, Tiverton and Exmouth Day Case Units, Royal Devon University Healthcare NHS Foundation Trust last month
Dawn Crudge
Clinical Matron - Community Day Surgery Units, Heavitree, Tiverton and Exmouth Day Case Units,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 22/05/2025 at 17:14
Published on Care Opinion on 23/05/2025 at 09:10

Dear carinarm48

Thank you so much for taking the time to write such wonderful comments about our team in Exmouth Day Case. We have fed this back to the team and they are grateful for your positive feedback about your experience on the day case unit.

We are really proud of all the hard work that our teams put in our unit and it makes it all worthwhile when we receive such positive feedback.

I hope you're recovering well from your procedure.

Dawn Crudge

Clinical Matron

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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