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Wasn't able to get to appointment

Posted By aurigaqk89

"Wasn't able to get to appointment"

About: Barnet Hospital / General medicine

(as the patient),

It took over 3 years for me to be referred for treatment. Eventually, I was given an appointment to see Dr Donnelly at Barnet Hospital, however I wasn't able to get to the appointment because of hospital transport. My GP managed to rearrange an appointment and I was seen as an NRC outpatient for 6 months before becoming a NRC inpatient.

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Responses

Response from Patient Experience Officer, Barnet hospital patient experience team, Royal Free London NHS Foundation Trust last month
Royal Free London NHS Foundation Trust

Submitted on 28/05/2025 at 14:14
Published on Care Opinion at 14:14

Dear reviewer, thank you for your post. We're sorry to read that you had issues with getting hospital transport to an appointment at Barnet hospital. If you would like to discuss this further, we would recommend speaking to our Patient Advice and Liaison Service (PALS). PALS can be contacted on PALS can be contacted by email at rf-tr.bcfpals@nhs.net or telephone on 0208 216 4924. Best wishes, the Barnet Patient Experience team.

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