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Care after a major operation and life saving surgery

Posted By Rylanda

"Care after a major operation and life saving surgery"

About: Community Nursing Services / Nottingham West Community Nursing Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Colorectal surgery Specialist Therapy Services / Nottingham West Heart Failure Team Tissue Viability Services / South Notts Tissue Viability Service

(as a service user),

I suffered a perforated bowel March 24 that needed life saving surgery,  this surgery resulted in a colostomy, a huge operation for an 87 year old. The aftercare has been fantastic thanks to the brilliant nurses at QMC and City Hospital, the stoma nurses and the district nurses who treated me at home and the District Matron, Karen.

Karen deserves a particular mention because she has gone above and beyond to get me back on my feet and where I am now, I started with lots of water retention due to heart failure and treatment became quite problematic at times but, I am so much better than I was before Karen started visiting me back in August 24, the water retention has all but gone now, without Karens help over the past months I dread to think where I would be now. 

I'd also like to thank the surgeon and his team for performing this life saving surgery.
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Responses

Response from Kelly Morley, Patient Experience Officer, Patient Experience and engagement, Nottingham university hospitals last month
Kelly Morley
Patient Experience Officer, Patient Experience and engagement,
Nottingham university hospitals

Submitted on 30/05/2025 at 15:34
Published on Care Opinion at 15:34

Dear Patient,

Thank you for leaving this feedback about our hospitals following your emergency surgery.

We are pleased to hear that after what must have been a troubling time, you were able to get back on your feet with the help of the teams mentioned in your review. We will of course make sure that the colorectal surgery team see this feedback.

Kind regards,

Kelly – Patient Experience and Engagement Officer

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Response from Karen Kenyon, Lead Nurse, Community Matrons - Rushcliffe, Nottinghamshire Healthcare NHS Foundation Trust last month
Karen Kenyon
Lead Nurse, Community Matrons - Rushcliffe,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 02/06/2025 at 14:12
Published on Care Opinion at 14:12

Thank you for your feedback on how helpful you found the care provided by Karen, your Community Matron and how this has helped your recovery. The Community Matron team work hard to deliver outstanding patient care and I will ensure your feedback is shared with Karen and whole team. Thank you for taking the time to provide this feedback, it is important for us to understand the value of our services to patients as this helps us to continue to deliver the high quality care that patients need.

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