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Happy and attentive staff at blood test clinic

Posted By avocetee56

"Happy and attentive staff at blood test clinic"

About: Rutherglen & Cambuslang Locality Support Service / Treatment Room (Rutherglen and Cambuslang)

(as a service user),

I was made to feel relaxed by Margaret and we chatted. She was so kind and one of the old school practitioners that was interested in what you were saying and was engaged and talked about the new service for bloods which was a lot better than booking an appointment.

From the time I arrived to the time I was finished the reception staff and practitioners were all engaged, happy and attentive to everyone in the waiting area.

Well done  team and Margaret who was just fantastic.

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Responses

Response from Louise Huxtable, Treatment Room Coordinator, Treatment Room, South Lanarkshire University Health and Social Care Partnership last week
Louise Huxtable
Treatment Room Coordinator, Treatment Room,
South Lanarkshire University Health and Social Care Partnership

Submitted on 23/05/2025 at 12:15
Published on Care Opinion at 12:15

Dear avocetee56

Thank you so much for your kind words. We’re delighted to hear that you had a positive experience with our treatment room service. Our team is committed to delivering safe, effective care to the highest standards, always with compassion and empathy at the heart of what we do. It’s truly rewarding to know that we achieved that for you.

I’ll be sure to share your lovely feedback with Margaret and the rest of the team.

We’re genuinely grateful you took the time to reach out.

Kind regards

Louise Huxtable

Treatment Room Team Leader

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