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"A massive support to our family"

About: Children’s Services / Health Visiting

(as a parent/guardian),

The health visitor that was assigned to my granddaughter has been a massive support to our family, especially as I had to go though kinship. My granddaughter was very small and not well at the very start of her wee life and I had the health visitor tortured with worries and concerns. She talked me though everything  and explained  things really well and put me at ease  and made me feel listened to, respected and confident to do the job of kinship I needed to do. She is very  approachable, supportive, reassuring, kind and caring woman. The health visitor has helped with lots of enquiries and put me at ease with any doubts or worries I have had or experienced. She is a fantastic health visitor and person, she also does an amazing job. She is very compassionate and does her job to a top standard.

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Responses

Response from Susan Rogers, Lead Nurse Public Health , Women & Children, WHSCT last week
Susan Rogers
Lead Nurse Public Health , Women & Children,
WHSCT
Submitted on 27/05/2025 at 10:35
Published on Care Opinion at 10:35


Dear Caregiversrule,

Sincere thanks for taking the time to offer your feedback; I am so pleased that you found the Health Visitor support to be positive. That your granddaughter was small and unwell at the start of her life, I am sure, was a very worrying time, thank you for acknowledging that you have felt listened to and respected which is so important.

Our health visitors are dedicated to sharing their knowledge and expertise to benefit families and your feedback highlighting a “top standard” shows that we are achieving this. I will share your feedback with the Health Visiting teams across the Trust. Many thanks again and I wish you and your family well.

Kind regards

Susan Rogers

Lead Nurse Public Health

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