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"Emergency Treatment"

About: Burnham on Sea War Memorial Hospital / Minor Injuries Unit

(as a service user),

Having cut myself on a saw blade, we went to Burnham on Sea Minor Injuries Department, was greeted with empathy and understanding, After a 2 minute wait I was taken into a treatment room, where it was decided by Teresa and her colleague that I would require stiches.

Teresa was so caring, Understanding and made me feel so safe and comfortable.

Teresa stitched my wound all the time checking I was ok, Her colleague also showed great empathy and care, I have never in all my years (Which are many) had such a great team who got me back out feeling as thought I had the best treatment possible. Thanks again Teresa.

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Responses

Response from Michael Paynter, Nurse Consultant, Minor Injuries Unit, Somerset NHS Foundation Trust last month
Michael Paynter
Nurse Consultant, Minor Injuries Unit,
Somerset NHS Foundation Trust
Submitted on 23/05/2025 at 12:47
Published on Care Opinion at 12:47


Thank you for your kind comments - I will ensure that they are fed back to our colleagues who treated you. Our minor injury and urgent care teams across Somerset strive to provide the best care to our patients in a timely manner.

I wish you well with your recovery.

With my good wishes

Mike

Mike Paynter, consultant nurse community urgent care service.

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